Transcribing is by no means an easy job, though is does get easier with time. It takes dedication, a desire to learn, and a great deal practise and time. Sue Shackles is one of Way With Words’ top transcribers, highly regarded for her top quality transcribing, her ability to turn over high volumes, and her ability to maintain a pleasant disposition while she does that! Sue agreed to an interview with us during which she shared what she has learned and implemented to help in her transcription ‘battles’.