WAY WITH WORDS TRANSCRIPTION
It has to be said that our recruitment process at Way With Words is by far the toughest out there. We are often mentioned on forums with regard to the degree of difficulty of our transcriber testing and training process. Here we take a look at why this is the case.
Yes, our recruitment and training process is tough. Through forums and correspondence with our applicants, we’ve had comments that our testing process is complicated, lengthy and very difficult! We know this is true.
So then, why are we so tough? Because only the best of the best get through our recruitment process, and these fantastic transcribers are transcribing for Way With Words!
What does our recruitment process entail?
The screening process is the initial test to see if applicants have the English language skills we require. If they pass they move on to the next phase. If they fail, they are not permitted to continue with the application.
- An online application – a basic amount of personal information is required as part of our registration process.
- A 2-part language test which comprises of 50 questions in total.
- A 4 minute transcription test.
2. 2nd PHASE ASSESSMENT
Again, if this test is failed, the applicant may not proceed any further.
- A 7 minute transcription test which is significantly more difficult than the screening transcription test.
3. FINAL ASSESSMENT PHASE
At this point, applicants will be provided with our Style Guide. Again, applicants will not be allowed to proceed if they fail ANY of the 4 transcription tests in this phase.
- A set of 4 further transcription tests – 10, 20, 15, and 12 minutes respectively – comprising a total of 57 minutes.
If the applicant passes all 4 of these tests, a contract is issued and they can start claiming live work and earning an income.
In the 3 assessment phases above, applicants will be assessed on transcribing a total of 68 minutes of difficult transcription. The reality of the transcription industry is that we receive difficult audio files from clients. This is one of the reasons we make our recruitment process so hard.
4. LIVE WORK PHASE
The first live document that an applicant transcribes will be thoroughly checked by a Training Administrator to ensure they meet all Way With Words’ requirements.
Thereafter, we will do random QC checks.
So, to sum it up, here’s what we require:
- A challenging language test
- 68 minutes of audio files transcribed (in various formats)
- All documents are checked very thoroughly and an applicant must pass every single one of them.
However, we don’t require a speed typing test and we welcome applicants who don’t have previous experience.
At Way With Words we place enormous emphasis on language and hearing capabilities, as opposed to speed typing. Of course speed is important, but an understanding of language and its nuances will always come first.
Our recruitment philosophy is very simple: if you have what it takes to get through our assessment process, you are good enough – end of story!
Our business is about quality, and we live by this, from our recruitment process all the way through to the transcripts delivered to our clients. With this in mind, our recruitment process is designed to be tough! The truth is, we would not be where we are today if we hadn’t placed so much emphasis on getting, and keeping, the best transcribers out there.